The Healthcare market has become increasingly dependent upon IT. Technology is now a critical component in providing and managing patient care. At the same time, the industry is facing unprecedented market pressures to reduce costs while addressing the requirement for stringent internal controls delineated by HIPAA. As a result, IT organizations are shouldering far more responsibility with fewer financial and human resources. The consequences are a dramatic impact on business processes and IT infrastructure across the healthcare industry.

Ultimately superceding market and regulatory issues is patient safety. Increasingly, clinical devices that administer and monitor care are connected to the network. How can an IT department respond immediately to incidents that impact patient safety while ensuring that the other issues do not fall through the cracks? ITIL provides a systematic approach for dealing with these, and other, pressures on IT.

Third Sky understands the issues facing IT departments in the healthcare industry. We know how to apply ITIL in the healthcare environment to maximize its effectiveness. Contact Third Sky today and leverage our ITSM experience in the healthcare industry.