ITIL® Service Manager Master (SMM) Certification Training

The SMM course is an in-depth study and application of the Service Support and Service Delivery disciplines. It is designed for the highly motivated, knowledgeable and committed leader who can assume, as an internal or external consultant / change agent, a critical role in driving the IT organization toward successful adoption and increasing maturity of an ITIL-based IT Service Management (ITSM) framework. The course demands 90 hours of classroom time and up to an additional 200 hours of independent study and assignment completion and is recommended for those expecting to pass the rigorous certification - SMM is the highest level of ITIL certification that exists

Third Sky is proud to offer the following ITIL® Service Manager Master (SMM) certification training courses. Click on the schedule links below to register for a public course in a town near you, or, to arrange an onsite private training course, please click here:

CityWeek 1Week 2Week 3
San Franciso CA Sep 29-Oct3, 2008 Oct 20-24, 2008 Nov 10-13, 2008 

You may be eligible for 60 contact hours or PDUs towards PMI certification. Additional details available upon registration.