This offering is an instructor-led course of 3 days duration, focusing on the core Service Support and Service Delivery ITIL processes, as well as providing an introduction to the challenges and decision-making process involoved in planning and ITIL-based process implementation. This course leads to the Foundation Certificate in IT Service Management from EXIN.

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Third Sky offers an expanded schedule (only for public courses) through partnerships.  If our schedule is not convienant for you, the expanded schedule below gives you additional options.

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